Frequently Asked Questions

When will my order arrive?

Please allow 1-3 business days for your order to be processed after purchase. Note that we do not process orders on weekends or public holidays.

You’ll receive an email confirmation once your order is on its way. If you won’t be available at your delivery address, please call, text, or WhatsApp 732-2547 to let us know where to safely place your order.

What are your delivery rates?

We offer island-wide delivery for a flat fee of $5.

What skin concerns is the Herbal Renewal collection best for?

The Herbal Renewal collection is especially supportive for dry, sensitive, irritated, or compromised skin, and is often chosen by those looking to calm, comfort, and restore balance.

Are your products vegan?

Most of our products are vegan. Our body balms contain sustainably-sourced beeswax, which is the only non-vegan ingredient we use.

Are your products pregnancy-safe?

Our products are pregnancy-friendly, but we always recommend reviewing ingredient lists and consulting with your healthcare provider if you have specific concerns.

How should I store my products?

Store in a cool, dry place away from direct sunlight and heat to preserve freshness and texture.